B&Q Personal Data

You can make a data request by getting in touch with us via any of the ways outlined below:

- Email us directly at dataprotection@b-and-q.co.uk

- Complete our Data Subject Request Form *

- Write to us at: B&Q Customer Services, B&Q House, Chestnut Avenue, Chandler's Ford, Eastleigh, Hampshire SO53 3LE, United Kingdom

- Complete our Contact Us form

* The Data Subject Request form is to help us comply with your requests to exercise your data subject rights. As these are legal rights and require careful review from our data protection team it usually takes a few weeks (and where complex much longer) for these rights to be exercised.

For further information on how we process your personal data in relation to the Online Marketplace, please see our fair processing notice.

• If you would like to close your online B&Q or Tradepoint account with us you can do this by logging into your account on our website, and clicking the close my account button contained within the personal details tab of the ‘My Account’ section.
• If you would like B&Q customer services support, please visit Customer Support.
• If you have questions about your B&Q club membership, please visit B&Q Club.
• If you would like Tradepoint customer services support, please visit the Contact Us page.