Heat your home with fresh air
B&Q has partnered with BOXT to make it easy for our customers to purchase and install an energy-efficient air source heat pump for their home at a fixed price.
Choosing a heat pump with BOXT is simple – just answer a few questions about your home, choose a suitable date and BOXT's accredited, local installer will fit your heat pump, hassle and mess free!
How do heat pumps work?
Air source heat pumps are energy-efficient devices that use electricity to extract heat from the surrounding air. This heat is transferred to a refrigerant gas within a heat exchanger, raising its temperature. The compressed refrigerant then passes through another heat exchanger, where it releases its heat to warm the water that circulates through the radiators or underfloor heating system and the hot water cylinder.
Why choose BOXT heat pumps?
- Fixed pricing
- £200 off for B&Q customers*
- Local accredited installers**
- 2 year workmanship guarantee included^^
- Manage your install with the BOXT app
Your heat pump installation journey with BOXT
It’s easy to set up your heat pump installation. Just answer some questions and BOXT will quote your fixed price with local BOXT accredited installers based on your location and work required.
Answer a few questions online to get your fixed price quote including installation. You can add photos and videos of your current system in addition to completing the questions.
Pick a convenient date in the calendar for your installation (Your installation will start on a Monday and take up to 5 days)
On installation day the engineers will remove and replace your old boiler and install your water cylinder. New pipework will be fitted and your radiators will be upgraded if necessary.
Your outdoor unit will then be fitted and configured to your settings.Your system will be flushed, refilled and tested.
Once the system is ready, your controller will be set up and the engineer will show you how to use your system. All necessary certifactes will be completed and handed over to you.
Answer a few questions online to get your fixed price quote including installation. You can add photos and videos of your current system in addition to completing the questions.
Pick a convenient date in the calendar for your installation (Your installation will start on a Monday and take up to 5 days)
On installation day the engineers will remove and replace your old boiler and install your water cylinder. New pipework will be fitted and your radiators will be upgraded if necessary.
Your outdoor unit will then be fitted and configured to your settings.Your system will be flushed, refilled and tested.
Once the system is ready, your controller will be set up and the engineer will show you how to use your system. All necessary certifactes will be completed and handed over to you.
Boiler upgrade scheme
Your home may be eligible for the Government Boiler Upgrade Scheme^
The boiler upgrade scheme (BUS) is a Government scheme offering grants for homeowners to replace existing fossil fuel heating systems with more efficient, low-carbon alternatives such as heat pumps.
Heat pump FAQ's
We've gathered some frequently asked questions to help you with choosing heat pumps with BOXT.
Regardless of the type of heat pump, they all essentially transfer heat from one place, such as the air, ground or water, to another, such as to heat inside your home. They do this using electricity to power a compressor and evaporator, which is similar to a household refrigerator but in reverse.
Heat pumps are a very efficient option for heating your home. The exact efficiency will vary depending on the type, make and model of heat pump you choose, as well as the average temperature where you live, and how well insulated your home is.
The Boiler Upgrade Scheme (BUS) is a government scheme offering grants of up to £7,500, to help homeowners with the cost of installing energy efficient, low-carbon heating systems such as heat pumps.
In most cases, air source heat pump installations are classed as ‘permitted development’ - meaning you don’t need planning permission. It’s worth noting, though, that there is still guidance to be met, such as the unit being at least 1 metre from the property boundary, and if you live in a conservation area or listed building then additional restrictions may apply.
The outside bit of a heat pump is roughly 1m x 1m x 2m (or to help you visualise - the size of a moped), it needs a space of around a metre infront and to each side to breathe.
Inside you need space for a hot water tank, which is 2m x 1m x1m (the size of a modern fridge freezer), which you can place on the ground or first floor of your home (the closer to the outside the better).
Insulating your home is always a good idea, as it means whatever boiler you have will work more efficiently. Generally homes with an Energy Performance Certificate Rating of D and above, with at least a couple of types of insulation (wall, loft or double glazing) should be well insulated enough already, which includes most homes in the UK.
Heat Pumps run at a lower temperature than a typical gas boiler (which makes them greener and cheaper to run), but this may require larger radiators or more radiators to be installed to keep your home at a comfortable temperature. As part of your installation BOXT will replace any raditators at the same time as the heat pump.
Our energy saving related services
Looking for more home energy help? Look no further. Below are just some of the many services B&Q offer.
Terms & conditions
*Visit BOXT.co.uk for full terms and conditions.
**Delivery and installation services available in England, Scotland, and Wales.
^Further information on the boiler upgrade scheme can be found on the GOV.UK website https://www.find-government-grants.service.gov.uk/grants/boiler-upgrade-scheme-1
^^Further information on BOXT's guarantees can be found at https://www.boxt.co.uk/heat-pump-terms-and-conditions.