Frequently Asked Questions
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You don't need to have a card to be a member of the B&Q Club.
You can become a digital member by joining online on our Join the B&Q Club page. If you want to use your membership when you shop in store, you'll need to bring an email from the B&Q Club, either printed or displayed on a smart phone, (containing your membership number) or have downloaded the B&Q App so that you can share your membership details with our colleagues in store.
We won't automatically issue you a card when you join, but you might find it handy to have one. Pick one next time you're in store - just ask one of our colleagues. You'll then need to register your card and add it to your existing membership online or in store with a colleague. Visit the Attach a card to your account page.
If you're eligible for Diamond Card membership, you'll need to pick up a card in store to receive 10% off on Wednesdays.
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